Customer Testimonials
Professional friendly and knowledgeable staff. Dealership was very clean and organized. Amenities were bountiful and wide variety.
I have not purchased a vehicle from Riverside but I've been in a few times for service on my jeep. Great folks that addressed all my concerns and costs were not bad. If you are in the area and have a jeep, they are good folks to see.
I always receive excellent customer service when I visit this dealership. I highly recommend it.
Dealership is clean, organzied, and very friendly. Staff is very hands on and ensures the comfort of visitors should they need anything during their visit. They are always happy to answer questions. 10/10 recommend.
beautiful clean dealership. In at appointment time and out fast. Would definitely recommend service here.
Recently used the service department for repairs and received great service. Kyle Penick was the service advisor and did a great job.
Would highly recommend this dealership. Ariel Hodges was an amazing seller: friendly, knowledgeable but not pushy. Tyler Oakley was so helpful too. I saw the car I wanted in the morning, took it home that same afternoon. I’m a happy customer!
I highly recommend working with DeAngelo at Riverside if you're in the market for a new vehicle. His expertise and dedication to customer satisfaction made my purchase of the 2024 Jeep Wrangler a memorable experience.
I worked with Will, He was attentive to my needs and desires. He was Knowledgeable about Ram trucks and he was knowledgeable about the dealership's service department, which I will use. Most importantly Will was Professional in his approach to the job and working with me. If you need a vehicle Will is the go to man, he's a must see. He'll take care of you!!!
Jeff Harper was an excellent salesman . He went far and beyond to make sure my daughter had what she needed. The customer service staff was very professional and welcoming. I would definitely recommend them to others.
I've been looking for a certain Jeep model and I found one online here yesterday with everything I was looking for. For reference I'm about 3 hours away from this dealership. Debbie reached out to me when I made an inquiry online and got me in touch with their salesman Jeff Harper. Jeff went above and beyond my expectations. He told me to trust him with the process and within a few minutes he gave me a deal I couldn't refuse. My car gets delivered today and I'm soooo excited!!! I highly recommend Jeff and this dealership ⭐️⭐️⭐️⭐️⭐️
Best experience buying and trading in with Corrine’s help- above and beyond experience-awesome and kept me posted on my transactions.
Absolutely great experience. John Sr. Was not only very helpful but also very patient with us. We left with a Ram that fit our needs and fit our budget as well! John spent hours with us walking the lots, not quitting until we found that perfect match. The whole team even stayed late to finish the deal so we wouldn't have to drive the hour back the next day. Really impressed!
From start to finish this dealership offered the best customer service. They didn't have what we were looking at listed or on the lot BUT they found us the perfect truck in no time. Only hours later too. Our sales guy Aaron "Will" Williams was very patient, knowledgeable and answered all of our questions. We didn't feel pressured or rushed. Even after closing time, he stayed and worked with us. Want to thank also our Sales Manager Brian Coneal for is assistance and talking with my husband about the trade. As a truck family the trade ...
When looking for a vehicle I would always go on Sundays when they were closed to avoid the onslaught of vultures. My wife happened to stop at Riverside Dodge one day when she saw a truck out front that I might like. At this time she met Jermaine Cooper our salesman. He gave lots of information and was low pressure and polite. We test drove the truck and decided that night we would be back to get it tomorrow. All because of Jermaine help.
Jermaine Cooper was our salesman, he was very patient, informative ,knowledgeable and polite . All great qualities when trying to make a major purchase. This made our decision to purchase here easier. Buying a vehicle is a big decision. He made it very easy. I have already told others if they need a vehicle go see jermaine at riverside.
Dealer was really nice and patient. He was really easy to work with and helped me with as much as he could. I would really recommend this place.
Great person to deal with.Worked hard to get best price for me. Very easy to talk to enjoyed my visit to riverside jeep and will go back !
After visiting other dealerships looking for the car I wanted, I found Riverside to be the best experience. I appreciated their honesty, knowledge and the fact that they treated me with great Customer Service experience. Both Terra Jones, who I found to be knowledgeable and pleasant, and Austin Murray respected me as a customer and made my purchasing experience a pleasure. I would recommend this dealership.
This was our second car we purchased from Riverside. It was an awesome sales experience the first time and equally the same this time. Lonnie Stocks knows how to make a sell effortlessly and is willing to do what it takes to make his customers happy. My husband had a car in mind, but with Lonnie's help found something even better. Love working with the Riverside team.
This is the second vehicle we've purchased from Riverside and Lonnie was very accommodating. We went to look at one specific vehicle we had viewed online but wasn't impressed with it after the test drive. We then went to look at another truck and after getting the specs and another test drive, we found what we wanted. We appreciate Lonnie's patience and enjoyed working with him and Big Lee.
We went with intentions on buying a vehicle for our daughter and we purchased 2 vehicles. Lonnie was the best and the entire team that helped with everything was wonderful.
This is the second vehicle that I have bought from Lonnie! Lonnie and the rest of the crew are so personable, knowledgeable, and caring! I will not go anywhere else.
Hassle free sales, very courteous and friendly. Great deal. Online sales specialist promptly replied to inquiries, gave great advice about the product. Champions for the Dodge brand.
was in and out real quick, none of the regular salesman mumbo jumbo. got straight to business and felt like they wanted to save me buck!
Will was great and worked to get me a deal and vehicle that I wanted. Much appreciated! Stopped here after looking for a month and found the truck that met my wants in 30 minutes.
Everyone was so nice helpful respectful and helped in all ways possible! Will was awesome 😎 Jacob was great and Jermaine was awesome too thank you all so much for making my daughters dream come true!!!! 😊
Every thing went smooth the sales people work hard to help me get a fair deal service department were also great the truck was super clean when I pick it up
Great service, friendly and explained the whole orocess. Worked to get me the best affordable deal. Appreciated the honesty on interest rates and pricing. Will most definitely refer friends and family. I was actually referred by a friend. Satisfied customer.
Spoke to Michael W. And he truly made the purchase easy and maintained a friendly attitude throughout the entire process (4 hours). We walked out as if we had a friend on the inside taking care of us and ensuring we received the best deal possible.
Mr. Lonnie was very helpful and helped me into a 2018 Jeep Cherokee. First time car buyer and my experience was amazing!! Still can’t believe I have a brand new car!! Thanks Mr. Lonnie!!!!!!!!
Our sales representative was Lonnie Stocks. We had a complicated day; we traded in one vehicle and purchased two new vehicles (a Jeep Renegade and Jeep Patriot) all initiated because of an accident that left one of our vehicles totaled. When selecting vehicles, we did not feel pressured to buy a specific vehicle. Instead, Lonnie allowed our wants and needs to guide our decisions and accommodated several test drives. During this lengthy process, the sales representative obviously has to run back and forth but continually checked in on us to ensure we did not feel forgotten about. The finance portion ...
I gave this dealership A 5 because Mr. Lonnie Stocks was very respectful and very professional. He answered all the questions that we asked. Overall good dealership and a great salesman. I'll recommend everyone to go there.
Lonnie was wonderful to work with. He wasn't pushy when it came to selling and his personality was refreshing! Thankyou for all your help!
Front he moment my family walked in the door, we were greeted so warmly, Mr Williams showed me so many options that fit my budget and was blown away to find the car that was just for me!!! Thank you Riverside for your patience and for helping purchase my New Dodge Charger!!
Very reasonable people to negotiate with!! Friendly staff and level shooters. The best thing was the no pressure tactic, I left and came back later to finish up the deal.
We had a really good experience at Riverside. Aaron met is at the door, introduced himself and asked how he could help us. We went on a test drive, and he explained some of the features of the car. Everyone was very helpful and friendly.
I was able to drive my new Jeep home for my birthday and finish financing the next day. The staff made us feel like they trusted us and they made everything run smoothly and stress free! Riverside has a friendly atmosphere. I'll definitely go back for our next vehicle.
My salesmen arron wasn't pushy.I had a idea of what I wanted he told me what was available in my price range.He was able to get my trade in value higher than what I was originally quoted.Arron was experienced and quick with the paperwork. I had bought a dodge ram 2 years ago from riverside dodge and I also want to say how nice and helpful Christine in service has been.
The first time I went to the dealer I got back in my car and drove off because no one offered to sell me a car. But as I drove down Hwy 70 towards Beaufort I had a feeling that said turn around and so I did. When I went inside to ask about a car Lonnie Stocks showed me an incredible car buying experience! And within record time I drove off the lot in a beautiful 2012 Cadillac CTS! I would highly recommend everyone go talk to Mr Stocks. You’ll be glad you did! Thanks Lonnie and Hod bless you!
Best experience I’ve ever had buying a vehicle. Lonnie Stocks was absolutely fantastic. I have never met a car salesman that was more interested in making sure we get the right vehicle for the right price. Not one time did Lonnie try to push us in a direction we did not want to go, which is typically my experience when buying a vehicle. Instead, he made absolutely sure we received a great vehicle, for a great price, that met our needs. I can say after buying this vehicle I experienced no buyer’s remorse. I can truly say this ...
Lonnie really listens to your needs and concerns, drove home in a brand new car after Riverside took their time to get us what we wanted!
I had a great experience with Riverside. They help put me in the car that was in my price range and I love it.. Thank you Riverside and I had the best salesman Aaron Williams..
I went in Riverside with no hopes of getting a vehicle because of my credit but everyone there worked hard to get me in a vehicle and not just any vehicle but an almost new very low mileage awesome car!
This was my first experience buying a car and I’m glad I chose this dealership. I would go back to them again if I had to do it all over.
We bought a 2015 Versa Hatchback from them today and thanks to Aaron Williams and all the folks who helped us it was done smoothly, very professionally and in a very friendly, relaxed manner. I don't think you could ask for better service anywhere! Thanks again!! Nanci
Had a great experience. Aaron was very knowledgeable,helpful and knew exactly which vehicle was the best for me! Thank you for all the hard work!
Luis Enrique was such a great help! He didn't pressure me, he understood my situation and did everything he could to make everything work for me! I wasn't planning on buying a car as soon as I did but he got me such a great deal I couldn't turn it down. I appreciate all his help and very happy with his help and my new car!
John our salesman had us drive the back roads as well as the smooth. We had a great test drive and John made it fun. He listened to my needs and what I wanted in a car. It was dark when we got there and I wanted to see this car in the day light since the car was black and that was fine by John. He was Never pushy so we went back the next morning driving a good distance again. The car was ready and we bought the car at the price I offered. They were all very ...
My salesman Aaron williams treated me kind and he explained my vehicle and showed me different functions on my 2016 Jeep Patriot. I would highly recommend this dealership to friends and family!!
Mr. Aaron "Will" Williams was very helpful, knowledgeable and courteous as my sales person during the process of the purchase of my 2016 Charger Hellcat.
Greg was easy to work with and listened to what I had say. Then he helped me find the car that was right for me
I was shopping for a used, small fuel efficient vehicle and stopped by Riverside Subaru to take a look at the Impreza and was considering the Forester. Michael Smith and Pat Dostick took their time to explain the features and benefits of each vehicle. I changed my mind several times about which vehicle I liked, but through it all the staff at Riverside Subaru helped me make an informed decision. In the end I bought a 2015 Outback Limited. I recently moved from Washington, D.C. and had contacted other Subaru dealers in that area, and none were even close to ...
Michael S and Patrick provided us excellent, knowledgeable, thorough service. They were particularly helpful to accommodate us with my wife's wheelchair accessibility. Pat actually found us a measuring stick to compare seat heights for my wife, which not only helps her but also helps me to transfer her into the vehicle. Michael and Pat were exceedingly patient with all of our questions about the vehicle and financing. We are truly pleased with our experience and would also recommend the parts department for service. This is our second Subaru purchase and we are now loyal fans! Thanks again! Michael and ...
I went in for a warranty oil change and before leaving I approached Jacob Amos to just inquire about trading up to a Ram Laramie package. Jacob introduced me to Alan Walsh at that time. Alan did not have the exact vehicle on the lot that I was looking for but he was able to locate one near by and did a dealer trade and made the purchase happen all in one day. This is an example of what great customer service is all about. There was not at any time during the process did I feel like I was ...
My sales person, Michael Smith was easy to work with. He wasn't pushy and was always willing to point out the features of the Subaru Legacy we were looking at, and later bought. He communicates well and doesn't hesitate to please. He is certainly an asset to the dealership. * I think the dealership would benefit by offering complementary soft drinks, especially since its takes a number of hours to complete the purchase of a car. Free chips, cookies, crackers, etc. would be nice too.
Buying a new or used car has always been a tough experience for me. I do not enjoying being sized up or haggling. I had visited several dealerships in the area before visiting Riverside. Each experience was the same...I was treated like a stupid girl who did not know the value of her trade or what cars really cost. My experience at Riverside Subaru was very different. Alan Walsh, my salesman took time figuring out which car would be right for me on my budget. Amazingly enough he also showed me more than just cup holders and the mirror ...
Sales personnel were very helpful and professional. No sales pressure. Sold me a loaded Subaru at dealer invoice and 0.9% financing. No haggling. Did not have the color I wanted in stock, but located a car locally and brought it in at no charge. Very pleased with the overall experience.
Travis is true to his word! Back in Sept, I was browsing for a vehicle to meet the needs of a grandparent. The '13 Wrangler that I had was very basic, and was not user friendly for my granddaughter. So, as I was browsing, Travis was very enthusiastic about me finding a vehicle that meet my needs; electric door locks, electric windows and so forth. I left the lot that day, purchasing a '14 Dodge Charger sight unseen, but felt confident that Travis was going to be true to his word. The following day, I picked up the new car and was ...
Travis isn't really crazy but we gave him the nickname because the way he RUNS around getting you what ever you need. If you want information, he has/gets it. This was one of the easiest vehicle purchases we ever made. It was freezing outside and he stayed after hours to show us ever feature our new vehicle has and how to use them. He is very professional and truly cares about his customers. Thanks again Travis!!!
Travis is a great sales associate! Very enthusiastic and really cares about what you are looking for in a vehicle. He practically bent over backwards to show us everything he had to offer in order to put us in a vehicle we would love. He's Very knowledgeable and accommodating. This purchase was super painless and easy without the high sales pressure. If you are going to purchase or lease a vehicle I HIGHLY recommend Travis. I could not thank him enough for his help.
My wife and I have purchased 3 previous vehicles from Riverside Dodge (all trucks) prior to this purchase. Like the previous purchases, the experience was pleasant and not at all stress full. However, Alan Walsh and Kevin Kirby this time, in our opinion, made this purchase experience the best. We told them what we were looking for because there was not a vehicle on the lot that met our criteria; so Kevin found one for us. Alan made sure that it had everything we wanted and although it was missing an item we wanted, he found a means of getting it ...
We had been searching for the perfect, loaded out, 2014 Jeep Grand Cherokee for months. Suffice it to say we have had our share of negative experiences with dealerships and I was not at all excited to contact this one either when I found my dream car online at their dealership. When I called, I got Shawn on the phone and was immediately impressed at how friendly he was, he was a great listener and seemed to really understand what we were looking for. I explained that I was 5 hours away and was hesitant to drive so far; he instead took ...
I was very satisfied with my experience during the purchase of my new jeep. I would definitely recommend. Travis Knight was a great salesman also. The people there were very friendly.
I had been looking for a new truck for sometime when I located what I had been looking for, on the lot at Riverside. After calling several dealerships in the area and meeting with friends in the business who weren't much help, I decided to contact Riverside. Upon my arrival Mr. Kirby(GM) was very accommodating. He introduced me to Travis Knight, a member of their sales team. From the outset, I realized Travis was not your typical car salesman. Travis is a former Marine, who served our country in the Middle East, fighting for our freedom. He was ...
Travis worked hard to give us the vehicle we wanted at a competitive price without any high pressure sales. Knowledgable and very helpful with the features of the vehicle. Promptly responded to us with our questions.
If your looking for quality service and a great buying experience do yourself a favor and ask for Travis Knight as soon as you arrive. He is a dedicated professional and will go above and beyond for your service.
Travis hooked us up with a great test drive. We had some errands to run down in Morehead city so we where going to stop by and look at the Cherokee before we went to Morehead. Travis had the Cherokee outside waiting for us. They put fuel in it and we where on our way. The test drive sold the vehicle. Once we where back at the dealership Travis did a great job answering all our questions and ensuring we understood all the features of the Cherokee. The sales process went well, no pressure. Recommend the dealership and you should ...
Great experience. This is the second vehicle we have purchased at riverside. Always helpful and professional. "Will" was our sales rep. He was honest, straight forward, hard working, with a great sense of humor. I will continue to buy my vehicles at riverside, "Big Will" will have a customer for life.
We were very pleased with our car buying experience! Gary Henning was just the best and new his Subaru very well. He took the time to explain how everything worked on the car. Thanks
During our car search, we had specific ideas about what we wanted and what we were willing to pay. Jonathan helped us find the right vehicle at the price we were looking for. Thanks for being our dedicated sales professional.
This is the second Jeep that I have purchased at Riverside and both experiences have been great! My salesman, Alan Walsh was right on top of every aspect of the deal from the initial inquiry to delivery of the new vehicle. I was looking for a very specific Jeep and Alan located the one that I wanted and I was driving it several days later! Riverside gave me a very fair trade in value on my old Jeep and they gave me a great deal on the new one. Alan reviewed everything about the vehicle with me upon delivery and ...
Had a hard time getting financed but Jonathan and his team made it happen for me ! Also personally delivered my car to me ! Awesome experience @ Riverside !
I got the best deal at Riverside! I am extremely happy with my new challenger and even happier with the price!!!! Travis Knight sold me the car and he did an awesome job getting me a great deal! I would recommend this dealership well above the competition. Hands down the best customer service around!
Had a terrific experience at this dealership. The salesman had the car ready before we had even arrived on the lot, he was very knowledgable and was able to answer every question that I had about the vehicle. It was a very relaxed, and calm interaction without the pressures I have experienced from other dealerships. I would highly recommend to anyone to go to the dealership just due to the quality of sales representatives. I also received the best price from this dealer which made this experience even better.
Buying a car can be an overwhelming experience but John made the whole process stress-free. He is very knowledgeable about their vehicles and was very pleasant to work with during the buying process. I would recommend this dealership to anyone interested in buying a car.
My husband and I knew exactly what we wanted when we arrived. We were greeted warmly and treated with respect by each member of the sales team we worked with. Travis took care to answer all our questions and find out any details we inquired about without hesitation. Bryan worked with us to get the price were we need it to be, which can sometimes make the whole experience painful. In this case we were very pleased. Michael the EGM, who had been keeping the Trailhawk warm for us, graciously let it go and through in his bottle of anti ...
Travis was amazing! I called Riverside because my previous vehicle blew up and I was stranded in the town they're located in. Travis, said he could have me driving off the lot in a few hours! True to his word a little less than three hours I was! He even let me test drive the vehicle to get lunch while the loan request was getting approved! Overall one of the best car buying experiences of my entire life! I'll be recommending Riverside CJD to all my friends and family! Thanks Travis!
Riverside has great commercials and their mantra is..."It's So Easy"! The service was reflective of the advertisement, as our sales rep was very congenial and easy to work with.
It was the best car buying experience I have ever had, they were very helpful and never pushy. I will never go anywhere else to buy a car, they are a 5 star dealership!! Thank you for your kind service.
I went into the situation planning to haggle and did. Due to an error on the part of Edmund's.com the vehicle was posted at an incorrect price. Riverside honored the price (after a little back and forth) and I happily left with the car I wanted at the price I wanted. Overall solid experience.
When I went to Riverside Chrysler Jeep Dodge, it was with a half-hearted hope that I would be able to trade in my beloved Jeep for a larger vehicle. After driving the Journey, I knew this is what I wanted. Lee Daughety was extremely helpful and encouraging through the whole process, which lasted under 2 hours from start to finish! Even when I thought we were through because of the final cost, he settled my fears and with the help of his sales manager, Mr. Ackerman, we came to an agreeable price. I left with my 2015 Dodge Journey and am extremely ...
I wanted to buy locally so I went to Riverside. John Hanzel assisted me with a test drive of both the Jeep Cherokee and Wrangler. He was friendly, personable, and had extensive knowledge of both vehicles. Each time I visited with a list of questions John patiently answered each one thoroughly. But perhaps most special to me was how kind and helpful John was to my 15y/o dog that I brought with me each time. How nice to know Riverside is so pet-friendly. I chose the Cherokee. And I got top dollar for my truck, as promised. A very ...
The customer service was excellent. I feltno pressure to buy. Everyone was friendly and asked about us. All my questions were answered.Thanks Charlie for helping us to find a great car.
Our overall experience with the dealership was great. The dealers we worked with were very helpful and very happy to give us the vehicle that we wanted and would serve best for our growing family. I only had one questions about our registration that has not been answered yet but I am sure I will receive one soon. 🙂 I really appreciate how they worked with us to get us what we wanted.
The salesmen were very courteous and helpful. I am very satisfied with my Jeep. They went out of their way to get us exactly what we were looking for.
I wasn't sure I was looking for a new vehicle so I was just checking out the dealers in the area. I stopped at one and the salesman showed me what they had based on my description and that was it. They only had one truck. I checked another and didn't really see anything that interested me. So I continued to Riverside, where I first met Molly. She was very friendly and helpful. she showed me several different types of vehicles and helped me consider the pros and cons of each. After taking up her entire afternoon I ...
I went to Riverside to just look at a used Subaru Outback, after receiving a phone call from Gary Henning that one had arrived that fit what I was interested in. I was treated like royalty by all the staff I met, James, Bill, and Gary. James took me for a test drive in a new Outback, and Gary explained all the features in detail. Both gentlemen were knowledgeable, enthusiastic, and not pushy. I returned a couple of days later with my husband to show him the car I was interested in, again, just to look. I ended up buying ...
I couldn't be more satisfied with the level of service I received for my new 2015 Subaru outback. Everyone was very professional and friendly,they made me feel like my business and satisfaction mattered.
Dealership was very helpful working with me on prices and test driving multiple vehicales until i found the one that worked with me the best. Best dealership by far that i hav ever worked with.